Well….it has been long, since we encountered an issue with the Mobile Phone.
Today, we came across one. And you cannot believe how happy
we were to face the new challenge!
But alas, it did not last long! The issue was resolved in less than five minutes!
:D
So, here’s how it started.
Device: Google Nexus 4.
Suddenly Google Play Store ceased to start. We clicked (and
clicked) on the Play Store icon, but nothing happened. It did not start at all.
So, we began with the common ritual. Restart!
When re-started the Google Nexus 4, the system displayed following alert message:
The Process com.google.process.gapps has stopped
Now, here’s what resolved the issue for us:
- Go to Settings
- Go to Apps
- Select ‘All’ (not ‘Downloaded’ or ‘Running’)
- Scroll down till the end
- You will see ‘Download Manager’
- Click on it
- In our case, it was disabled
- Just ‘enable’ the download manager
- Come out
- Once again click on ‘Play Store’ icon
- Hurrah! It works!
After following these steps, our Google Nexus 4 was happy to open the Play Store!
Time to play…once again!
I have this problem on my nexus 4....but i cant find dowload manager anywhere in the 'All'
ReplyDeletesolved it! download manager wasn't in 'ALL', but in the 'DISABLED' section.
ReplyDeleteIt is great that your issue was resolved. Enjoy your android experience. :-)
ReplyDeleteAwesome !!!!
ReplyDeleteThank you soooo much... my Samsung galaxy s2 hasn't allowed me to get the play store for so long. I thought I needed a new phone, but now the problem is fixed since I followed your steps. And it was so easy to do. Much appreciated !!!!
much appreciated !!!!
It's great to know that you got your play store back!
DeleteThanks a lot for appreciation! It's so kind of you! :)